Privacy Policy
Privacy Policy
Diabetotech NPO (VAT: BE0793532848), located at Ter Heide 2, 9230 Wetteren, Belgium (the “Company” or “Diabetotech”), is the data controller responsible for the processing of personal data via www.diabetotech.com. This Privacy Policy explains what information is collected and how it is used.
Your use of the Company’s services and this Site is also governed by the terms of Kajabi, LLC, which provides the technical hosting infrastructure.
Kajabi, LLC acts as a data processor on behalf of Diabetotech and processes personal data solely in accordance with Diabetotech’s instructions and applicable data protection agreements.
Use of Information
As a general policy, no personally identifiable information (such as your name or email address) is automatically collected simply by visiting the Site. Certain non-personal technical information may be recorded by standard server operation, such as browser type, operating system, and IP address, for security and performance optimisation purposes.
When registering for courses, newsletters, downloads, or other services, you may provide personal information such as:
- Name
- Email address
- Professional information
- Billing details
This information is processed for the following purposes:
- Providing access to educational modules
- Managing user accounts
- Issuing certificates
- Processing payments
- Communicating relevant updates
- Improving the platform
Personal data is never sold or leased to third parties.
We do not store credit card information beyond what is necessary to complete a transaction via our secure payment providers.
Legal Basis (EU GDPR)
If you are located in the European Union, we process your personal data on the following legal bases:
- Performance of a contract (providing access to educational services)
- Compliance with legal obligations
- Legitimate interest (platform improvement, quality monitoring, fraud prevention, accountability towards funding partners)
- Consent (for marketing communications, where applicable)
Educational Sponsorship & Anonymised Reporting
Some educational programs offered via the Diabetotech platform may be supported by independent educational sponsorship.
In order to ensure transparency and accountability toward sponsoring partners, Diabetotech may provide reports regarding the use of sponsored access.
Such reports:
- Contain aggregated and anonymised statistics only
- Do not include names, email addresses, account identifiers, or any information that allows individual users to be identified
- May include overall numbers of activated accounts, overall completion rates, certificate statistics, and general usage metrics
No personally identifiable information is shared with sponsors.
Disclosure of Information
The Company may disclose personal information:
- When required by law
- To comply with legal processes
- To protect the rights, safety, or property of the Company or users
Third parties who publish content via the Kajabi platform remain responsible for personal data contained in their own uploaded content.
Data Retention
User accounts and associated personal data are retained for the duration of the account and up to 5 years thereafter, unless a longer retention period is required by law or accreditation obligations.
Aggregated anonymised data may be retained for statistical and quality improvement purposes.
International Data Transfers
The Site may be hosted on servers located outside the European Union, including the United States. Where personal data is transferred outside the EU, appropriate safeguards are implemented in accordance with applicable data protection law, including standard contractual clauses where required.
Your Rights (EU Users)
If you are located in the European Union, you have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure of your data
- Restrict processing
- Object to processing based on legitimate interest
- Request data portability
- Withdraw consent at any time, where processing is based on consent
You also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données), www.dataprotectionauthority.be.
Requests may be sent to: info@diabetotech.com.
Children
The platform is intended for healthcare professionals and adult users. We do not knowingly collect personal data from individuals under the age of 16.
Cookies
The Site uses cookies to improve user experience and platform functionality. You may configure your browser to refuse cookies, although some features may not function properly.
Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission can be guaranteed to be 100% secure.
Contact Information
Diabetotech NPO
Ter Heide 2
9230 Wetteren
Belgium
VAT: BE0793532848
Email: info@diabetotech.com
Updates
This Privacy Policy may be updated periodically. The most recent version will always be available on the Site.
Last Updated: March 2026
DISCLAIMER: This document and all of information contained herein are presented for informational purposes only. Nothing contained herein is intended as legal advice. The receipt or review of any information does not create an attorney-client relationship with Kajabi, LLC nor any attorney associated with Kajabi, LLC. Nothing in this document is intended to be a substitute for legal advice obtained from an attorney licensed in the appropriate jurisdiction.